Issue Credit Notes
Inform customers when a refund is owed due to unfavorable circumstances such as product defects, unsatisfactory services, or billing errors. To ensure accuracy and maintain a positive business relationship, create a credit note, link to the corresponding invoice, and send it to the customer with the correct refund amount.
![Issue Credit Notes](https://akaunting.com/public/assets/media/1-credit-debit-notes-mockup-credit.png)