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App payment fails

Jonas Buergi   ( User )

Commented 3 years ago

Hi,

I am trying to purchase the double entry app but my payment process appears to be stuck.
Whenever I try to pay the payment form ends up loading for a long time and then it just opens the new card form without further notice.

I am using the cloud version of akaunting and firefox as my browser.

Jonas Buergi   ( User )

Commented 3 years ago

Error message is:

TypeError: jqXHR.responseJSON is undefined
error https://akaunting.com/subscriptions/42101:659
jQuery 6
i
fireWith
y
c
send
ajax
action https://akaunting.com/subscriptions/42101:571
jQuery 20
button_element
dispatch
handle
add
sa
each
each
sa
on
b
_setButtons
each
_setButtons
_buildHTML
open
_init
setTimeout handler*_init
Jconfirm
jconfirm
confirm
success https://akaunting.com/subscriptions/42101:558
jQuery 6
pay https://akaunting.com/subscriptions/42101:547
onclick https://akaunting.com/subscriptions/42101:1
42101:659:53



Melda Melda   ( User )

Commented 3 years ago

Hello Jonas,

The issue regarding the payment has been resolved. Could you please try again?

Regards,

Jonas Buergi   ( User )

Commented 3 years ago

Hello Melda,

Thank you for the fast response.
Perfect, I have been able to install the app now.

Best regards,

Melda Melda   ( User )

Commented 3 years ago

You are welcome.

Have a nice week ahead.

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