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I can not complete the purchase due to 405345: Fraud suspect

Brandon Pittam   ( User )

Commented 2 years ago

During the initial purcahse the card got denied because of suspected fraud, and now I can not continue with the App purcahse, can you remove the subscription from my account so that I can attempt to pay again.

When I try to pay right now, nothing happens.

Thanks

Brandon Pittam   ( User )

Commented 2 years ago

Also the 2.1.33 update is not updating?

Brandon Pittam   ( User )

Commented 2 years ago

I tried with another card and this time the bank called to report another suspected fraud transaction. Can we pay via PayPal?

Melda Melda   ( User )

Commented 2 years ago

Hi Brandon,

I sent you an e-mail regarding your payment issue.

Regards,

Shane Keats   ( User )

Commented 1 year ago

ive have the same issues

MAURICE MOK   ( User )

Commented 1 year ago

I am encountering the same issue. Cannot pay for an app.

Denis Dulici   ( Admin )

Commented 1 year ago

Hello,

Feel free to use the contact form for presale questions:

https://akaunting.com/contact

Best regards

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