Invalid bank merchant category during app purchase

Hi

I'm trying to buy the Double-Entry app. After confirming the card details I get the error "543335: Invalid bank merchant category". The number is the BIN for my bank.

Hopefully you have something more verbose in your logs to explain why the purchase failed.

Regards,

Gavin

Hello Gavin,

Is there any way you can try with another card?

Regards

Hi Denis

Tried a personal credit card from a different provider. Success:-)

Thanks

Hello Gavin,

Glad to see it worked now. Could you please send us (support[at]akaunting[dot]com) the name of the provider that failed so we could send it to our payment gateway and try to make it possible in the future?

Regards

I just tried to buy double entry app and payment failed. error message email is invalid. I used 2 different cards but payment failed. i always make international payments with my card. there is something wrong with your gateway.