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While buying Double-entry App, and after entering credit card details, I receive an error displaying "Payment declined".
When I try entring the card details again, I enter all the information correctly, I recieve an error displaying "Please select a card".
Husain, the payment gateway we use says that the payment was declined by your bank. Please, try with another card or make sure that your card is open for international payments.
Hi Denis,
I have contacted with my Credit Card issuer (AMEX), they have confirmed that there was no payment request recieved, they have advised the you might be not supporting AMEX payment.
Yes, that's correct. The payment gateway we use doesn't support AMEX. Can you please try with another Visa/Mastercard card?
Edit: Amex issue has been fixed.
Regards
Ok, will try with another card. But I hope that you accept more payment methods, like AMEX, PayPal soon ;)
Denis, I am receiving the same messages/errors when attempting to purchase the Double Entry app also. I have attempted with two separate VISA cards.
Hello Calvin,
Can you please make sure that your card is open for international payments?
Regards
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