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Problem in buying App

Sam Min   ( User )

Commented 3 years ago

tried to buy an app but unable to purchase getting error message as 428398: Operation not approved
please give me solution or any other payment method like paypal ?

Regards
Sharaf

Denis Dulici   ( Admin )

Commented 3 years ago

Hello,

That happens when your card is not open to international transactions. You can ask your bank to allow that and/or use another card.

Unfortunately, PayPal won't be available.

Regards

Sam Min   ( User )

Commented 3 years ago

I spoke to them they said since this payment ( site ) doesn’t provide OTP for the payment it’s banned , but on request they have lift the band for limited time , but still unable to purchase so they ask to contact web site owner

SAM

Denis Dulici   ( Admin )

Commented 3 years ago

Fortunately, there is nothing wrong with our site and we get tens of payments daily. Feel free to use the contact form for further help:

https://akaunting.com/contact

Sam Min   ( User )

Commented 3 years ago

thank you very much Denis Dulici , my payment got accept and bought app - thank you very much

Denis Dulici   ( Admin )

Commented 3 years ago

Glad to hear that Sam, enjoy it ;)

Sam Min   ( User )

Commented 3 years ago

Hi Denis Dulici,
again problem i tried to purchase inventory , Double Entry, Estimates ,and another two apps unfortunately again same issue as i mention above from bank end all the restrictions lifted please give me another solution its top urgent

Regards

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