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500 Internal Server Error on Public Instance

Seth Falco   ( User )

Commented 4 years ago

I'm currently trying to access the public instance (https://app.akaunting.com/) however I'm just getting a 500 Internal Server error.

This just a problem for me, or is it occurring for everyone?

I've also created a new mock company to see if that would work; it gets created, but I still get 500 errors when I try to access it.

Sinisa Vrhovac   ( User )

Commented 4 years ago

Hi,
I am having same issue.
Error 500 after login page.

Denis Dulici   ( Admin )

Commented 4 years ago

Hello,

Can you try now again?

Regards

Sinisa Vrhovac   ( User )

Commented 4 years ago

Hi,
Still the same issue.
The error:
Oops! Something went wrong
500 Internal Server Error
We will work on fixing that right away.

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Seth Falco   ( User )

Commented 4 years ago

Unfortunately it's the same for me.

Biren Limbu   ( User )

Commented 4 years ago

I'm having the same issue and I've got accounts to do till end of this month. what a let down.

Amir Babaei   ( User )

Commented 4 years ago

The same issue here. 500 internal server error.

Denis Dulici   ( Admin )

Commented 4 years ago

Hello,

The problem has been fixed, you had deleted all categories while Transfer is required. Can you please confirm on your side?

After login, you should create a new category with Other as type. Otherwise, transfers won't work.

There is a protection to the Transfer category so I'm curious how did you manage to delete it?

Regards

Seth Falco   ( User )

Commented 4 years ago

The 500 is still occurring for me, may I just verify has the fix only been committed, or has it actually been pushed to prod yet?

Also, I don't believe I deleted all categories. Upon creating my account over 6 months ago I think I may have removed one or two of the default ones (can't remember exactly), I most certainly didn't remove them all.

Denis Dulici   ( Admin )

Commented 4 years ago

It works fine for me, try Ctrl+F5.

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