Access Denied

Hello for my account "Ad Kraft" I got disconnected in the middle of work and now I can't get back in because it says "Access Denied". Can you please help me?

Hi Aleksandar,

Access deny issues may related to the firewall. If you are a cloud user your access will be coming back within 3-4 hours.

If you are using the Akaunting Self-hosted the first solution is that you should you to your database and then you should delete your IPs inside the following path

{YOUR_DB_PREFIX}_firewall_ips
{YOUR_DB_PREFIX}_firewall_logs

The second solution is that you can disable the firewall inside the ".env" file by making the following like that 'FIREWALL_ENABLED=false'

It has auto-resolved. Thank you!