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auto-sent invoice to customers

Michael Kan   ( User )

Commented 4 years ago

I found it recently when i input an invoice then "mark paid", a payment received alert is sent to the customer by email which I do not want. This is not sent before just happened recently.
I can't fix (or don't know) in the "setting".
Does any brother or sister know about it? Thank you.

Pav Grewal   ( User )

Commented 4 years ago

I'm having the same issue as well. When I mark a Invoice paid it sends out an email to the admin and customer as well.

This only started since the upgrade. Does anyone know how to disable it?

Thanks!!

Pav Grewal   ( User )

Commented 4 years ago

Does anyone know how to disable this?

I'm getting angry emails from my clients.

Michael Kan   ( User )

Commented 4 years ago

Yes that is very annoying, what I had done to "solve" is to delete all customer emails so they're not receiving it! But I know this is not the right way to do.
Really like to have some feedback on this. Thanks.

Wayne   ( User )

Commented 3 years ago

Yes this is a big, big deal. I had my accountant set up as 'manager' so he can log in and look at books. The next day he asked me why I was sending HIM all my 'paid invoice' emails :( That was embarassing. This is solved in most software by setting up 'user roles'. This is already in Akaunting "roles". For example, you could create a 'bookkeeper' role, and that role could get all those kind of emails. an 'accountant' would *not* get those kind of emails, unless he wanted. Etc etc. Customers should have an 'on/off' switch for those kind of emails, perhaps. But definitely, absolutely, this is a big deal. Thanks for all the efforts!

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