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Cannot open invoices

Andrey Kokoev   ( User )

Commented 5 years ago

I haven’t been able to open individual invoice screen neither for view nor edit over the last 2 weeks, on the cloud version of the app. Server returns status 500. Any ideas how to fix that?


Steps to reproduce the issue


Attempt to open any invoice on app.akounting.com E.g., https://app.akaunting.com/incomes/invoices/57062


Expected result


See the invoice form


Actual result


Returns message "Whoops, looks like something went wrong." Request URL: https://app.akaunting.com/incomes/invoices/57062 Request Method: GET Status Code: 500 Remote Address: [2606:4700:30::681b:b178]:443


System information (Akaunting, PHP versions)


app.akounting.com


 


 

Andrey Kokoev   ( User )

Commented 5 years ago

In case, someone is having the same problem:


I've tried a bunch of speculative actions trying to get it working again. Finally, this seems to have resolved the problem:


1) duplicate an existing invoice


2) saving it


3) opening it from the list


now other invoices open too

Esa Muhammad   ( User )

Commented 4 years ago

how do you duplicate an invoice?

Andrey Kokoev   ( User )

Commented 4 years ago

from Invoices list https://app.akaunting.com/sales/invoices
click on [...] button in "Actions" column
click on "Duplicate" item in the menu that opens up

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