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When attempting to login to our company from the Account Dashboard, it redirects to a white page with the text "Access Denied" in the upper-left corner. We can successfully get to our Dashboard for our profile, but not for our company.
This is a large problem, and any help is appreciated.
Hi Tom,
Access deny issues may be related to the security firewall. If you are a Cloud user your access will be coming back within 3-4 hours.
If you are using the Akaunting Self-hosted the first solution is that you should you to your database and then you should delete your IPs inside the following path
{YOUR_DB_PREFIX}_firewall_ips
{YOUR_DB_PREFIX}_firewall_logs
The second solution is that you can disable the firewall inside the ".env" file by making the following like that 'FIREWALL_ENABLED=false'
same, my company profile just disappeared. all my info is there and will be a huge problem for me. I should have a back up plan .
Hi Nika,
The problem regarding companies has been solved. Could you please check again?
I am having this same problem.
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