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Dashboard Calculations!

Msd ( User )

Commented 5 years ago

I am trying to use this software thanks for keeping it free, i am not an accountant but the interface is friendly. i have a question

When i have created a invoice of 1000USD (example), the customer pays it. Thn i have to written it back and cancel the payment of 1000USD(for some reason) which was earlier marked as PAID invoice.

Why on the dashboard the Total Income and Total Profit is not recalculated after the cancelling of the payment?is there any bug or i have not understood it correctly?

Your explanation will be appreciated, i like the software and want to use it for my company.

<p style="box-sizing: border-box; margin-bottom: 16px; color: #24292e; font-family: -apple-system, system-ui, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; margin-top: 0px !important;">I am trying to use this software thanks for keeping it free, i am not an accountant but the interface is friendly. i have a question 
<p style="box-sizing: border-box; margin-bottom: 16px; margin-top: 0px; color: #24292e; font-family: -apple-system, system-ui, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';">When i have created a invoice of 1000USD (example), the customer pays it. Thn i have to written it back and cancel the payment of 1000USD(for some reason) which was earlier marked as PAID invoice. 
<p style="box-sizing: border-box; margin-bottom: 16px; margin-top: 0px; color: #24292e; font-family: -apple-system, system-ui, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';">Why on the dashboard the Total Income and Total Profit is not recalculated after the cancelling of the payment?is there any bug or i have not understood it correctly? 
<p style="box-sizing: border-box; margin-top: 0px; color: #24292e; font-family: -apple-system, system-ui, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; margin-bottom: 0px !important;">Your explanation will be appreciated, i like the software and want to use it for my company.

John Brand ( User )

Commented 3 years ago

I have the same problem. Did you find a resolution?

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Dashboard Calculations!

Msd ( User )

John Brand ( User )