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Email Notifiication after Accepting Payment

Shafaqat Ali   ( User )

Commented 3 years ago

Hi

When I receive a payment, I mark the invoice as paid and it automatically send an email to the client, can I configure it to not to send the email?
I want to send email when Invoice is created but I don't want to send when payment is received.

If client wants to get email of the receipt, I can send it through transactions.

Cynthia Blanche   ( User )

Commented 3 years ago

Why would you not want your client to get an email that you received the client's payment?

Kjetil Fleten   ( User )

Commented 3 years ago

Some clients will regard this kind of notifications as spam. Personally, I find it a bit embarrassing sending this notification out, not being able to stop it. It would be nice to have the option to disable it.

Carl Bailey   ( User )

Commented 3 years ago

I agree with Kjetil. Customers do not always need to receive these notifications. Can they be switched off?

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