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Existing User add to new Company

Suparman Abdul Aziz   ( User )

Commented 3 years ago

Hi Support Team,

I have created company A, and add User A to be in company A.
Later I created company B, trying to add user A but when key-in email and password... it says email of User A "the email has been taken"

Kindly assist.
Regards.

Leonardo Gomes   ( User )

Commented 3 years ago

Hi Abdul,

By User you meant Customer?
you are trying to add it from the customer page?

Suparman Abdul Aziz   ( User )

Commented 3 years ago

User = a staff of our company who doing the data key-in.. but its okay... i got it cover already..

Carla Dichoso   ( User )

Commented 3 years ago

Hi, I have the same issue, how can I add an existing User to the company I created? Thanks

Jeff Ng   ( User )

Commented 3 years ago

Hi Carla, you login as manager. Edit the existing User then click on companies. It will drop down list of companies that you have created, add companies that you want this user to access.

Carla Dichoso   ( User )

Commented 3 years ago

Hi Jeff, I tried that step, but there was a pop-up note that the email has been taken.

Jeff Ng   ( User )

Commented 3 years ago

Hi Carla, you should not add new user. Just edit the existing user. When you edit, the email input will be disabled.

Just add companies to this user.

https://pasteboard.co/K5rVAtA.png

Carla Dichoso   ( User )

Commented 3 years ago

it means I cannot add another user on the company I created?

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