How to contact akaunting Dedicated Support?

I have some questions before buying akaunting Dedicated Support is there an email that i can use to contact them?

Hi Remmy.
Use this contract form I suppose?
https://akaunting.com/contact

I used the contact form but never got a response. Let me know if you have any luck.

Hello,

Thank you for the feedback. You can ask us any of your questions. We will be happy to help you.

Kind Regards,
Melda

Is the dedicated support renew on monthly basis? Can it be terminated at the end of the month if it is no longer needed?

For VIP, what does custom development means?

Yes, that is right, you should be cancelling your subscription after your pıurchase if you no longer use it at the end of the month.

Custom development means we can develop your Akaunting to customize especially according to your requests.

Nothing happening after signing in. It says setting up but you wheel just keeps turning. I've used two email address and both accounts are just hanging with the wheel still spinning. Bad for business. Last chance to respond then I will go elsewhere.... Thanks

I have a question regarding disabling company account. Can i aske here ?

I had signed up my account in year 2020. It was working fine till March 2022. Today i tried to log in my company account after accessing dashboard but could not logged in.

Please help me out from this issue.

Thanks