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My Dashboard and reports are giving incorrect amounts
For example, I have 4 invoices totalling £8142.24 yet Total Incomes on Dashboard states £12,027.58
I have edited invoices before they are sent as some figures changed.
I am onV 12.11 and its a completely fresh install.
G
Hi Geraint,
Actually its associated with this currency, the default currency of our system is USD.
Firstly please check your default currency, i explain steps;
1- Dashboard
2-Options
3-Defaults
4-Default Currency (Dropdown Menu)
And last one i think check too your currency exchange rate, and i explain this steps too;
1-Dasboard (Again)
2-Options (Again)
3-Curreny
and you can process according to which currency you are using.
i hope my answer is compatible with your question :)
Have a nice day!
Great Idea but the amounts are still very high compared to the invoice totals.
I have disabled all currency apart from GBP and set it at rate 1
I hoped it would resolve but it didnt any other ideas? When looking at the DB tables directly aI can see multiple entries (i assume due to my changes)
G
Problaly but if you process still same data you may encounter the same mistakes.
Old data may need to be deleted. I mean you may need to enter the same data again.
Do you mean delete the invoices and re-enter ?
Yes Geraint, because if change your current exchange rate, system will not change the exchange rate of your old data. Because you changed the exchange rate now.
I hope i explained
How do I resolve this, remove all invoices and reenter ?
Yes Geraint, for all the invoices you want to change as exchange rate.
THanks, deleted all and readded, all works fine ;) Thanks for your help
I know this is hard way but we will try to make this job much easier.
Thanks your beautiful feedback and comments :)
Have a nice day!
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