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Tax rate on invoice

Babak Fakhamzadeh   ( User )

Commented 5 years ago

When selecting my tax rate for line items on my invoices, then saving the invoice and editing the invoice again, no tax rate is selected for (some of) the existing line items. This is confusing and suggests that, perhaps, the tax rate is not recorded at all.

Reckelton Reckelton   ( User )

Commented 1 month ago

This issue likely stems from a glitch or misconfiguration in how your invoicing system saves tax rates. When a tax rate disappears upon editing, it could mean that the tax rate isn’t being properly saved to the database or there's a display issue on the invoice editor.

To troubleshoot, first, ensure that the tax settings for your items and invoices are correctly configured. If the problem persists, try updating or reinstalling the software, as it could be a bug. Also, check for any system updates or patches that might resolve this issue. If none of this works, reaching out to the software’s support team would be the best next step.

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