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new up date and nothing works anymore

Muster Markus   ( User )

Commented 4 years ago

I have the Akaunting software on my own surver and made yesterday the update. Now nothing works. Unfortunately I do not know exactly which data I have to delete on the surver that we not lost any data, That I can undo the update. Does someone know how to do that or why the program is not working anymore.

I Kadek Ariawan   ( User )

Commented 4 years ago

+1 empty screen after update

Denis Dulici   ( Admin )

Commented 4 years ago

Hello,

What do you get instead? Any error? Have you tried to enable debug?

https://akaunting.com/docs/developer-manual/debug

Regards

Kuncunger   ( User )

Commented 4 years ago

Another + 1
I have the same issue like @Eugene
After the update process done, refreshing the page only return empty screen
Tried the debug, nothing showed up only empty page (no html or error return)

Does anyone has any idea to why? Thanks a lot

Kuncunger   ( User )

Commented 4 years ago

Hi all

A lot of people suggest to look at the php version of my site in the forum.
First I check Akaunting requirement - it said version 7.2 and higher
Second, I realize that the current version of my site runs php 7.2 (default in Bluehost seems to be that at the moment)
I suppose it should all work.
Third, Then I tried to run php 7.3 in my Akaunting subdomain. Now it works like a charm
Hope others will find a solution as well

Blair   ( User )

Commented 4 years ago

Hi Kuncunger

Did you have issues with the apps working on bluehost? I just installed with the same service and am not able to get the apps working.

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