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Updating from 1.3.17 to 1.3.18 Internal error

Jhay Pqb   ( User )

Commented 4 years ago

Hi. Every time i try to update my installation 1.3.17 to 1.3.18 it's always ends with internal server error. The internal error appears at the progress status of applying the files of 1.3.18. @ admin, it is possible to ask for the files (1.3.18) and then i will manually extract it to the folder?

Note:
Met the system requirements (all the PHP extensions and using 7.3 PHP)

Jhay Pqb   ( User )

Commented 4 years ago

please see the image > https://drive.google.com/drive/u/1/folders/1IEr4mDESLaTrG0kI2CEl_YIm5hENSCqg

Jhay Pqb   ( User )

Commented 4 years ago

https://drive.google.com/open?id=1yfhqg_FxsATE3C0ms8o7_umjPia2EYA3

Denis Dulici   ( Admin )

Commented 4 years ago

Hello Jhay,

I just tried and it worked fine:

https://prnt.sc/s3z5vm

Make sure you've not changed the core Akaunting files.

Regards

Jhay Pqb   ( User )

Commented 4 years ago

Hi Denis. there's no modification of file. i've tried it again but got the same result >_<

Jhay Pqb   ( User )

Commented 4 years ago

Can i have a copy of 1.3.18 files? i will try to install it then find a solution how can i transfer the data base

Jhay Pqb   ( User )

Commented 4 years ago

i find my downloaded installer of 1.3.17 and installed to another sub domain and tried to update. Even the fresh install not able to update. But once i inject again the PHP version 7.3, and then refresh it, i can login to the program and the version indicated below is 1.3.18. but i'm doubtful if the updates was made successfully.

Denis Dulici   ( Admin )

Commented 4 years ago

Hello Jhay,

What do the logs under storage/logs directory say?

Regards

Jhay Pqb   ( User )

Commented 4 years ago

Hi Denis. Sorry, I've just seen your reply now. the issue solved by changing the PHP handler.

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